FAQs

  • Why should I choose Avai Property Solutions?

    We make property care simple by giving you one trusted team for both interior and exterior services. Our team is trained, insured, and held to a high standard of quality and communication. Whether we’re preparing a vacation rental for its next guest or caring for the exterior of your property, our goal is to make things easier and do the job right.

  • What can Avai help with?

    We provide full-service property care with a focus on short-term rentals and exterior property services. This includes STR turnovers, linen and restocking programs, property inspections, maintenance reporting, pressure washing, soft washing, exterior window cleaning, paver sealing, and more.

    If your property needs something you don't see listed, just ask. If it's something our team can safely and professionally handle, we're happy to help.

  • Does Avai work with Airbnb and vacation rental properties?

    Yes. Short-term rentals are a major part of what we do. We work with Airbnb hosts, vacation rental owners, and property managers to keep their properties clean, stocked, cared for, and ready for every guest.

    We understand that STR service is about more than cleaning. Details matter, communication matters, and the property needs to be ready when the next guest walks through the door.

Modern bathroom with a glass shower, white walls, a gray vanity with a white countertop, a large mirror, a vase with dried flowers, and colorful towels.

  • Do I need to provide anything for your service?

    For most services, no. Avai provides the professional equipment and products needed to complete the work.

    For vacation rentals, we'll work with you to understand any property-specific products, supplies, linens, or preferences that need to be maintained.

  • Can I have Avai handle both interior and exterior needs?

    Yes — that's exactly what we're built for.

    Our goal is to make property care easier by giving you one trusted team to call. From preparing the inside of a vacation rental to cleaning and protecting the exterior, we can coordinate multiple services around the needs of your property.

  • How can I request service or a quote?

    Simply contact our team via email, phone, or request link. Tell us a little about your property and what you need, and we'll help determine the right service, answer any questions, and walk you through the next steps.

  • Can Avai handle more than just the turnover cleaning?

    Yes. We offer linen and restocking programs designed to make managing a short-term rental easier. Our team can help keep essential supplies stocked and linens ready so there are fewer moving pieces for owners and property managers to manage.

  • Absolutely. Our team is trained to keep an eye out for maintenance concerns, damage, missing items, or anything else that may need attention.

    When we notice something, we document it and communicate it so you can address small problems before they become bigger ones.

  • How do I know my property is in good hands?

    Trust is a big part of what we do. Our team members go through a strict vetting, hiring, and training process, all while being held accountable to Avai's standards at every property.

    We're insured, we use systems to keep our work organized, and we believe strongly in communication and accountability. We want you to feel confident knowing there is a professional team looking after your property.

Living room with a gray sofa, blue and black-and-white pillows, a white coffee table, and a window with curtains. A calico cat sits outdoors, looking inside.